Returns & Exchanges
SAU LEE offers returns or exchanges on unworn, unwashed, and unaltered items with original tags attached within 14 days of delivery. We strive to ensure you are completely satisfied with the fit and craftsmanship of your high-fashion pieces.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your parcel.
Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund will be processed within 7-10 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing